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MOSS Emergency? Emergency SharePoint Rescue
1st line response within 1hr, Consultant engagement within 2hrs (between hours of 8am – 8pm GMT) - £99 per hour
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SharePoint Diagnostics Service Highly recommended assessment of current SharePoint environment and highlight potential problem areas inclusive of 1 days active consultation

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SharePoint Performance Tuning Detailed farm, server, web application, site collection and site-level analysis inclusive of 2 days active consultation with MCTS Qualified SharePoint.

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Bronze
£399 per month
Initial Diagnostics service
Email Support
(Mon – Fri, 9am – 5.30pm)
Phone Support
(Mon – Fri, 9am – 5.30pm)
Max.6 hour response time
Discounted Web Part fees
Max hours per month - 4
Weekday support
only
Silver
£599 per month
Initial Diagnostics service
Extended Email Support hours
(Mon – Fri, 8am – 8pm)
Phone Support
(Mon – Fri, 9am – 5.30pm)
Max. 4 hour response time
Discounted Consultation fees
Max hours per month - 10
Weekend Support
1 incidents per month
Gold
£799 per month
Initial Diagnostics service
Extended Email Support
(Mon – Fri, 8am – 8pm)
Extended Phone Support
(Mon – Fri, 8am – 8pm)
Max. 2 Hour Response Time
Discounted Consultation Fees
Max hours per month - 14
Weekend Support
2 incidents per month
Emergency
£99 per hour
Extended Email Support
Mon to Sun (8am to 8pm)
Extended Phone Support
Mon to Sun (9am to 5pm)
Max. 2 Hour Response Time
Max. 1 Hour Consultant Engagement
Discounts available for block purchases of support hours
Purchases in bulk can be used as and when within a 6 month period
Sign Up Now Sign Up to get instant support now!
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  • How do I sign up?
After selecting a support package that suits you and your company please proceed to the payment stage and pay for your support package.
  • What happens next?

Once we have received your payment we will be in touch to introduce ourselves and allocating you with a Microsoft Certified SharePoint Consultant. Your consultant will get to work straight away working on your issues to get them resolved as quickly as possible.

 

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  • How do I get support?
Depending upon the package you choose one of our consultants will be in touch to provide support either via a remote desktop connection using LogMeIn or alternatively come and visit your office location.
  • What are the benefits of SharePoint Support?
  • Streamlining: Streamline workflow and increase effectiveness.
  • Performance: Improve performance of your SharePoint server.
  • Training: Learn to use your SharePoint environment effectively.
Sign up today

More Frequently Asked Questions

  • What is a Web Part?

Web parts consist of xml queries to full SharePoint lists or document libraries. You can also develop your own web parts and web part pages.

More Details
  • What is the difference between a document library and a form library?

Document libraries consist of your core documents. An example would be a word document, excel, powerpoint, visio, pdf, etc… Form libraries consist of XML forms.

More Details

  • What is a web part zone?

Web part zones are what your web parts reside in and help categorize your web parts when designing a page.

More Details

  • How is security managed in SharePoint?

Security can be handled at the machine, domain, or sharepoint level.

More Details

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Contact our team

Call: 0207 193 1190

enquiries@sharepointsupport.co.uk

Emergency Enquiry Form

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E-Mail:
Issues:
Country:
Company:
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Client Testimonial

From day one I have never regretted choosing such a great service - 5 star quality with everything.

Latest Client Fixes

FIXED: 31.08.10 @ 12:31 EST. Fixed SharePoint Permissions Error.
RESTORED: 29.08.10 @ 18:53 EST. Email into MOSS 2010 restored.
RESTORED: 28.08.10 @ 23:14 EST. Fixed MOSS 2010 Environment.

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