SharePoint Support Packages

Thursday, 11 June 2009 06:12 Last Updated on Tuesday, 19 October 2010 12:20 Written by Administrator

Bronze Support Package

• Initial Diagnostics service
• Email Support (Mon – Fri, 9am – 5.30pm)
• 6 hour response time
• Discounted Web Part fees
• Phone Support (Mon – Fri, 9am – 5.30PM)
• Max hours per month 4
• Weekday support only

  

Silver Support Package

• Initial Diagnostics service
• 4 hour response time
• Discounted Consultation fees
• Phone Support (Mon – Fri, 9am – 5.30PM)
• Extended Email Support hours (Mon – Fri, 8am – 8pm)
• Weekend Support 2 incidents per month
• Max hours per month - 10

  

Gold Support Package

• Initial Diagnostics service
• 2 hour response time
• Discounted Consultation fees
• Extended Phone Support (Mon – Fri, 8am – 8pm)
• Extended Email Support hours (Mon – Fri, 8am – 8pm)*
• Weekend Support 2 incidents per month
• Max hours per month - 14
 

Contact our team

Call: 0207 193 1190

enquiries@sharepointsupport.co.uk

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From day one I have never regretted choosing such a great service - 5 star quality with everything.

Latest Client Fixes

FIXED: 31.08.10 @ 12:31 EST. Fixed SharePoint Permissions Error.
RESTORED: 29.08.10 @ 18:53 EST. Email into MOSS 2010 restored.
RESTORED: 28.08.10 @ 23:14 EST. Fixed MOSS 2010 Environment.

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